We liked their service so much that we join their "ProClub" annually.
Diagnosed drain backup cause. Fixed the problem. Educated my wife and I on the specifics of our drainage system. Gave good advice to prevent future problems.
Our bathroom, utility room washer, and kitchen sink drains were all backing up. We had no clue about how to access our under the floor plumbing drains. Professional came out within hours and fixed the leak from one of the roof vents. We were only two years in our house and so we asked many questions.
The visit included a full inspection and a mapping of our pipes, plus a whole lot of recommendations for keeping them clean. Seems we had used our kitchen disposal to get rid of a bowl of old rice-not a good idea. As it was explained, our kitchen drain joined the same drain as the others which had backed up and it took a really long snake to reach it and break up the clog. We were also shown where there was sewer drain access outside of the house. It was nowhere that I expected.
Overall we got our drains unclogged and were given a short but effective course in our house's drain system as well as a lot of tips to keep it working well. It was well worth it. We liked their service so much that we join their "ProClub" annually. As a result, when we were in the middle of having a roof installed and a water leak issue in the attic came up, they came within an hour and serviced the problem, thereby allowing the roofers to continue.